PhoneNumberAssignmentRequest

Assign (or clear) the agents that answer a number: the Call Agent for inbound calls and the Chat Agent for inbound texts. Send only the field you want to change.

  • The Call Agent to answer inbound calls to this number. Send null to stop taking inbound calls on it; omit it to leave it unchanged.

  • The Chat Agent to answer inbound texts to this number. Send null to stop taking inbound texts on it; omit it to leave it unchanged.