CallDetail

The stable Call Agent this call was placed with. Unlike call_agent_version_id, this identifier does not change when the Call Agent is edited.

The Call Agent's name, for display. It is the name the Call Agent has now, so a later rename changes it.

The exact Call Agent version this call is pinned to, so a later edit to the Call Agent cannot change what this call does.

When Resia accepted the request.

Identifier of the call.

Where the call is in its life: queued from acceptance until the voice platform takes it; post_processing after the call ends while transcript, participant, or analysis fields may still change; completed, error, and canceled are terminal. unknown when the platform has the call but its live status could not be read right now.

This call's additional participants, keyed by name. Present only on multi-party calls.

Each additional participant's private conversation with the agent, keyed by name — the turns the primary party could not hear. Every turn carries a timestamp and each list is ascending on one shared clock, so clients may interleave with transcript by timestamp (ties: transcript first). On a multi-party call, started_at, start_secs, and end_secs are null on every turn in this release; timestamp is the sort key. Present only on multi-party calls.

The structured result the Call Agent asked the voice agent to extract. Its shape is whatever that Call Agent defined. Null while status is post_processing. It can also be null at completed when no analysis was requested or analysis produced no result.

What this call cost, in cents. Can still change until the charge is finalized.

Your own label for this call, set when the call was created and echoed back unchanged. Usable as a filter on GET /v1/calls.

Whether Resia placed this call (outbound) or answered it (inbound). Empty for a call the voice platform has not taken yet.

Deprecated: use duration_secs. How long the call lasted, in milliseconds.

How long the call lasted, in seconds.

When the call ended. Empty while it is still running.

Set only when the call did not complete.

The caller number selected when the call was placed. Empty when the call used Resia's default caller number.

The Call Agent input values this call was dialled with. Empty for calls created before Resia began storing them.

What the primary party is called in transcripts and prompts. Present only on multi-party calls.

Whether this call's audio can be fetched from GET /v1/calls/{call_id}/recording, its length and format, and started_at — the instant of its first sample, which is the zero every start_secs and end_secs on this call counts from. Empty for calls with no stored recording metadata.

When the voice platform created the call session. Empty if the call never connected.

When the first inbound audio frame arrived. This is the zero for start_secs and end_secs on a call that has no recording; a call with a recording uses recording.started_at.

The number this call dials, in E.164 form.

The open line's turns, in order — every turn the primary party could hear. It can be partial while status is post_processing and is stable only at completed or error. It can be empty when no turns were recorded. A multi-party call has more: each private conversation is under additional_transcripts.