ChatMessageResource

One stored message of a web chat, from either side.

  • When Resia stored the message.

  • Resia's id for the message.

  • Who wrote the message: the person or the agent.

    values
    contactagent
  • The message's position in the chat, from 1. Ask for the messages after the last sequence you have.

  • The message text.

  • Your id for a message from the person. Null on the agent's messages.